The North Bay Water Files

North Bay is the only known drinking water system in Ontario that consistently exceeds Health Canada’s PFAS objective, and the City is now designing the treatment meant to remove it.

This file sets out the public record on all additives and contaminants in our water. Every number has a public source, listed at the end.

The treatment decision is a chance to win five things at once for North Bay water, and three of them do not have to wait for Jacobs Consultancy Canada designs, construction and funding from the Department of National Defence (DND).

This file grew out of the Northwatch candidates’ meeting on October 4, where residents came out to talk about PFAS, flooding and sewage. Thank you to Northwatch and its partners for organizing it.

What is in the water

Water entering the distribution system measured 64.2, 66.0, 47.0 and 49.8 ng/L across four quarterly samples. The federal objective is 30. Those totals cover the 11 PFAS the City reports. Health Canada’s objective counts 25, so the full total can only be the same or higher.

DND notified the City in December 2016. That is almost ten years.

The contamination began with firefighting foam used around the airport and military lands more than 50 years ago. PFAS in Lees Creek was documented by 2012. Fourteen years later, measurable PFAS is still being delivered to North Bay homes.

How unusual that is

One of Canada’s largest published tap water datasets covered 463 samples from 376 Quebec municipalities. The median total PFAS was 2 ng/L, and the 95th percentile was only 13 ng/L. Higher one-off results exist elsewhere in Canada, but North Bay’s treated water has stayed around 50 to 65 ng/L year after year: high concentrations, delivered persistently through a municipal system.

North Bay has the highest tested PFAS level of any Canadian city over 50,000 people, and it is still sending that water to the tap. You may hear officials use parts per trillion. It is the same measure: 1 ng/L is 1 part per trillion.

Safe on what basis?

If you hear a city councillor say the water is safe, ask on what basis. Safe to bathe in and wash your dishes with? Yes, Health Canada says so. Safe to drink depends on which of two numbers you use and what the definition is even based on.

Health Canada: 30 ng/L. An objective published in August 2024 for the sum of 25 PFAS. It stays in place until Health Canada publishes updated guidelines. It is based on what labs can measure and treatment can achieve, and Health Canada recommends going as low as reasonably achievable. It is not enforceable; provinces decide whether to adopt it.

Ontario: 70 ng/L. An interim advice value introduced in 2017 for the sum of 11 PFAS. It is guidance applied where PFAS has been found, and it is not in Ontario’s drinking water regulation. In its 2024 report, the province said it was still considering the federal objective.

Interim means a temporary number issued until a proper standard is set. It has no legal force and no deadline for being replaced. Ontario’s has been in place for nine years, and anyone calling the water safe is relying on it.

Thirty is not a safety line

Health Canada’s 30 ng/L is not a toxicological line below which PFAS becomes harmless. Other authorities regulate the compounds that dominate North Bay’s water far more strictly.

Those four compounds totalled at least about 40 to 57 ng/L in North Bay’s 2025 treated water, before counting any PFNA below the lab’s detection limit. That is roughly 10 to 14 times Sweden’s limit. PFOS alone averaged about 30.5 ng/L, against the American limit of 4. The standards are built differently, but 30 is clearly not the most protective serious benchmark.

What Health Canada says about these compounds

Health Canada names PFOS, PFOA, PFHxS and PFNA among the most toxicologically potent PFAS. Where they dominate water approaching or exceeding 30 ng/L, it says “significant mitigative actions (such as treatment) should be considered as a precautionary measure.” Northwatch’s summary of 2023 testing puts PFOS at about half of North Bay’s total.

Health Canada also advises that if you are pregnant, breastfeeding or preparing infant formula and are concerned about PFAS in your water, you may wish to use another source, such as bottled water, or install a certified filter.

Nobody should have to declare themselves concerned before government tells them plainly what is in their water. Public health communication should state the exposure, state the uncertainty and reduce the exposure. The burden of solving a municipal water problem should not fall on households buying filters.

What other communities did

Here are three other Canadian communities whose water tested above 45 ng/L.

In each, something was done for the people drinking the water. In North Bay, people on City water have been offered no filter and no advisory. The advice on offer is a web page on how to buy your own.

That is not acceptable. In 2021 the Canadian Association of Journalists gave the City its 2020 Code of Silence Award for government secrecy, and our reputation cannot afford another title like it. Residents near the base have already gone to court over their wells, in a $105 million class action naming National Defence and the City. The suit, which has not been certified, alleges the City and National Defence failed to adequately warn residents about possible PFAS in the drinking water.

The treatment plan

The City has $8.25 million to pilot and design PFAS treatment at the water plant, and no money yet to build or run it.

The money. In December 2025, National Defence and the City signed an agreement worth $8,249,214 over two years for a six-month pilot and the detailed design. National Defence pays 97 percent ($8,001,738) and the City pays 3 percent ($247,476). Council approved it on December 9, 2025.

The consultant. Jacobs Consultancy Canada is doing the work. On February 24, 2026, Council added $6,636,882 to Jacobs’ contract for the design and pilot, as a single-source extension rather than a new competition. Jacobs’ contract has grown from $4,987,238.42 in 2021 to $19,067,658.42, including a further $4,346,340 for airport remediation in August 2026.

The timeline. The design is meant to support a later request to Ottawa for construction and operating money. The present schedule does not reach a tender-ready package until the end of 2027. Council approved the pilot more than seven months ago, and the pilot runs six months. So has it started, and when does it end?

The City’s position. In the February 2026 report asking Council for the pilot money, staff wrote that the City’s drinking water “is consistently below the interim advice value.” That is Ontario’s 70, the looser number.

That is not urgent enough. Granular activated carbon and ion exchange are established PFAS removal technologies. Pilot testing should optimize North Bay’s permanent system, while engineering, regulatory preparation and procurement proceed at the same time instead of waiting behind it.

I haven’t been able to confirm whether the six-month pilot has started or finished, so my first question on Council will be where it stands. Then I will move that Council require a public critical-path schedule identifying the additional engineering, regulatory and procurement resources needed to reach a tender-ready package as soon as the pilot allows. That means January 31, 2027 if the pilot is done, and the earliest workable date if it is not. Every genuine technical or regulatory barrier to that deadline should be identified publicly. I want Council to publish quarterly updates on the design, and the pilot results as soon as they exist.

Is reverse osmosis on the table?

Not in anything the City has published. In late 2025, the City told CBC that if the pilot was funded, it would test three technologies: ion exchange, granular activated carbon and a new absorbent material. The City’s November 2025 report to Council describes the same plan, a six-month pilot testing several PFAS treatment media. Reverse osmosis is not on that list.

This month, Councillor Chris Mayne told BayToday that reverse osmosis “will likely be the recommendation” because of the volume of water North Bay draws, and he estimated the cost at $40 million. No public report contains that recommendation or that estimate. If Council has seen pilot results, residents should see them too.

Jacobs’ treatability study for the plant has not been released. In April 2025, the City said its findings were confidential because of negotiations with National Defence. The City reported those negotiations finalized on November 28, 2025, and the study is still not public.

Health Canada names three technologies as the most effective, each above 90 percent removal for certain PFAS. Conventional treatment does not work, and North Bay’s existing membranes filter out particles and microbes, not dissolved PFAS.

PFOS is about half of North Bay’s PFAS. Together with PFHxS and PFOA, long-chain compounds made up about 84 percent of the City’s 2025 totals: the kind carbon and resin handle best. The short-chain compounds the City measures, PFHxA and PFHpA, made up the other 16 percent, and those break through carbon sooner. The City does not report the shortest ones in Health Canada’s 25, such as PFBA and PFBS, which carbon holds worst. That is the real case for reverse osmosis. Still, the claim that only reverse osmosis can properly remove PFAS does not hold as a general rule. Health Canada says a treatment train of more than one technology may be needed, and pilot data should decide it.

Large-scale reverse osmosis for PFAS is rare. Brunswick County, North Carolina, is finishing a US$167.3 million project that adds low-pressure reverse osmosis and doubles its plant to 48 million gallons a day, about 182 million litres. It expects the system running by the end of 2026. Next door, the Cape Fear Public Utility Authority chose granular activated carbon and reported no detectable PFAS, including GenX, after its filters came online in 2022.

The volume question. Volume is a reason for caution about reverse osmosis. About 20 percent of the water fed through it comes out as concentrated waste. At North Bay’s average of 20 million litres a day, that is roughly 4 million litres a day of PFAS concentrate, and no public plan says where it would go. Spent carbon and resin also need high-temperature reactivation or destruction so the PFAS is not released again.

The target. Mayne expects treatment to bring levels down to between 5 and 15 ng/L. PFOS makes up about half of North Bay’s PFAS, so at 15, PFOS alone would be around 7.5, nearly double the American limit of 4. Health Canada says to go as low as reasonably achievable, and North Bay should hold the design to that.

What Council should ask for: which PFAS broke through each pilot unit and when, for all 25 compounds in Health Canada’s objective; the full lifecycle cost of each option, including media replacement and waste disposal; and for reverse osmosis, where the concentrate goes and what must be added back to the water.

What the City adds today

North Bay’s water is filtered through membranes and disinfected with ultraviolet light and chlorine, then dosed with three more chemicals before it reaches your tap.

The plant on Lakeside Drive went into service in February 2010. It can treat 79,500 cubic metres a day, and an average of about 20 million litres runs through it daily. The City’s 2025 annual water report lists four treatment chemicals:

Corrosion control

Corrosion control keeps lead and other metals in pipes and household plumbing from dissolving into the water. North Bay’s plumbing samples have exceeded Ontario’s lead standard of 10 micrograms per litre at least once in every year from 2022 to 2025. The worst result was 29 micrograms per litre in September 2022; in 2025, one of 88 household samples exceeded, at 19.4 micrograms per litre in October.

The City has not published what its corrosion control chemical is. Every City water report I found that mentions it, from 2015 to 2025, gives only the trade name, Control Max: no ingredients, no dose, no target residual. Residents should not need a records request to learn what is in their water, and the City’s own records page says requests normally take up to 45 business days.

The approach has changed over time. In 2004, before the new plant, the City adjusted pH with soda ash and listed no corrosion inhibitor. Control Max first appears in the City’s chemical list for 2015; the 2014 list has only sodium hydroxide, sodium hypochlorite and hydrofluosilicic acid. The reports do not say why it was added, but in 2014 two samples from the City’s water mains exceeded the lead standard, at 19 and 31 micrograms per litre.

Residents have asked me whether this chemical is more dangerous than fluoride. Nobody can answer that until the City names it.

What is usually in a product like Control Max. Until the City says, the best guide is what corrosion inhibitors are generally made of. The US Environmental Protection Agency says the most common are phosphate-based. Health Canada names the main types:

North Bay already raises pH with caustic soda, which Health Canada calls one of the most effective ways to cut lead and copper. Control Max is a second product added on top. Most inhibitors are phosphate-based, so that is the likeliest answer; only the City or its supplier can say which type it is, whether it has polyphosphate or zinc, and how much goes in.

Other cities name what they add. Toronto says on its website that it has added phosphate since 2014.

A chemical ledger

Part of my mandate is to have every ingredient cost in our water itemized in the City budget and be listed on one public page: what it is, why it is added, the dose, the yearly quantity, the yearly cost and its certification for drinking water use.

My first estimate of what each ingredient costs is under What every ingredient costs.

Fluoride

The City’s formal 2025 lab result for fluoride was 0.62 mg/L, and 204 point-of-entry samples ranged from 0.56 to 0.80 mg/L.

Fluoride is not added to make water microbially safe to drink. It is added to produce a dental effect. Residents cannot opt out of a municipal supply the way they can decline fluoridated toothpaste.

At 0.62 mg/L, two litres a day supplies 1.24 mg of fluoride before food, tea, toothpaste or mouthwash are counted. Exposure varies with how much water a person drinks, age, body weight and diet, while kidney function affects how much is cleared or retained.

Compliance with the legal limit measures the water, not the person drinking it.

What the research says now